Terms of service

1. Who we are

Forage Local is an online marketplace based in Portland, Oregon. We sell goods made by independent Local Brands that we've vetted. By using the site or placing an order, you agree to these terms.

2. Orders + payment

You can check out as a guest or with an account. Your order is confirmed once payment goes through. Prices are in US dollars. A 5% for Community contribution is added on top of your product subtotal and is shown before you pay. Payments are processed securely by Stripe; we never see or store your full card number.

We may cancel an order if an item turns out to be unavailable or mispriced. If that happens, you'll get a full refund.

3. Products + listings

Local Brands make the goods; Team Forage writes the listings and takes the photos. We work hard to keep them accurate, but handmade items can vary slightly in color, size or pattern.

4. Delivery + returns

Delivery timing and our 14-day return policy are described on the shipping + returns page, which is part of these terms.

5. Problems with an order

Issues and disputes are handled at the order level by Forage Local, not with individual Local Brands. Contact us first and we'll work it out. If you open a card dispute, we may pause related refunds while it's reviewed.

6. Your account

Keep your sign-in details private. You're responsible for activity on your account. We may suspend accounts used for fraud or abuse.

7. Reviews + content

Reviews should be honest and about your own experience. We may remove reviews that are abusive, off-topic or misleading.

8. Liability

To the extent the law allows, Forage Local's liability for any order is limited to the amount you paid for it. Nothing here limits rights you have under Oregon or US consumer law.

9. Changes

We may update these terms. The date above shows the latest version. Questions? Get in touch.